Should there be any travel restrictions in force that would affect your stay or you or a member of your party is unable to travel due to exposure to COVID-19, our policy of full refund or the option to choose alternative dates is in place to protect you. All refunds will be made within 24 hours (where possible).
The safety of our employees and visitors remain our overriding priority.We are monitoring the situation closely and will periodically update our guidance based upon current recommendations from the Welsh Government.
To prevent the potential risk of COVID-19 exposure, we are conducting a simple screening questionnaire.
Your participation is important to ensure all precautionary measures are in place to protect you and everyone in our property.
If the answer is “yes” to any of the questions, your reservation may be denied with either a full refund or alternative dates offered. We will contact you to discuss your options.
Note: please advise us immediately if any of your responses change whilst you are staying with us. The information collected on this form will be used to determine your access to our properties.